Contact us
Questions about a design, a spec that looks off, or an idea for a sock we have not knit yet? We read everything.
Reach the catalog team
- Email: [email protected]
- Phone: +1 (800) 555-0187, weekdays 9am to 5pm Central
- Base: Austin, TX
Order-specific questions (tracking, refunds, replacements) are handled by the retail partner that took your order; their support links live in your order confirmation email.
What we can help with
- Sizing and fit questions before you order
- Design and packaging details not covered on a product page
- Corrections to catalog information
- Wholesale and collaboration inquiries
We aim to answer within two business days. During gifting season it can take a touch longer; the elves are folding socks.
