Returns & exchanges

Returns follow the policy of the retail partner that fulfilled your order, since they hold the stock and process the refunds. The notes below describe what their policies usually look like.

The usual window

• Most partners accept returns within 30 days of delivery.
• Unworn socks in the original packaging sail through without questions.
• Refunds land on the original payment method, typically within a few business days of the return arriving.

Hygiene note

Socks are next-to-skin wear, so partners generally only take back pairs that are unworn with packaging intact. If a gift misses on size or humor, keep the pack sealed and start the return from the partner order page.

Wrong or damaged item

Misprints, wrong designs and transit damage are on the partner to fix, usually with a replacement at no cost. Photograph the issue and open a claim from your order history; it is the fastest route.